Shipping policy
Shipping policy:
Thank you for your interest in our belts! Currently, the demand is extremely high as we are offering a special sale where we provide a 40% discount!
Due to this sale period, we'd like to clarify why our delivery time is longer than usual.
We understand that waiting is not always fun, especially when you're excited about a new product. But we assure you that the quality and the discount you're getting are worth the wait.
NEW: Every customer now receives a 10-year warranty on our buckles!
Delivery Times During the Sale:
To The United Kingdom: Day 1: order processing, Day 2: quality control, Day 3-10: shipping & delivery
Most of our orders will ship and deliver within 2-7 days to the UK, but shipping times are not guaranteed.
To Canada: Day 1: order processing, Day 2: quality control, Day 3-4: packaging, Day 5-14: shipping and delivery
Most of our orders will ship and deliver within 5-10 days to Canada, but shipping times are not guaranteed. We ask for your understanding in this matter.
To United States: Day 1: order processing, Day 2: quality control, Day 3-4: packaging, Day 5-14: shipping and delivery
Most of our orders will ship and deliver within 5-10 days to United States, but shipping times are not guaranteed. We ask for your understanding in this matter.
To Australia: Day 1: order processing, Day 2: quality control, Day 3-4: packaging, Day 5-14: shipping and delivery
Most of our orders will ship and deliver within 5-10 days to Australia, but shipping times are not guaranteed. We ask for your understanding in this matter.
Q: Do you ship worldwide & how much does shipping cost?
A: Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.
Where can I find my tracking number?:
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
Enter this number into the 'track my order' section in the header to stay updated with the shipping of your products
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at orders@vittelo.com and we'll help you out!
Unexpected Delays:
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.